Partner Operations Associate

November 10, 2022 0 Comments

As a Partner Operations Associate on the Partner Operations team at PagerDuty, you will work cross-functionally with the Sales, Partner, Marketing, Finance and Legal teams in all regions to streamline our Partner Lead-To-Cash Flow. You will be working with intelligent and driven individuals focused on delivering high impact projects.

The ideal candidate must be an organized problem solver, data-driven, and have excellent analytical skills. Software-as-a-service or other subscription based work experience will be helpful.


Quickly become an expert and global front-line support for sales systems and data, especially specific to all Partner related activitiesIntake & triage of Partner Operations SFDC Queue Support, maintain and continuously improve our Partner processesDrive special projects in data quality assurance across key areas of our sales team which includes documenting specific processes and enabling the Partner team and beyondWork with our Partner team to identify and explore opportunities for sales process improvements and help drive enablement efforts as it relates our Partner deal workflowSupport our Partner Ecosystem from onboarding new partners to closing dealsLiason for AWS related to deals, projects and data sharingAd-hoc analyses as required by Partner or Partner Operations leadership


BS/BA Degree or a minimum of 2 years of corporate experience Proficiency in Google Sheets/ExcelEffective, clear, and concise communication skills, verbal and writtenProven Self StarterAbility to effectively multitask and prioritize in a dynamic environmentAttention to details, follow through and strong analytical thinkingHigh level of integrity & dependability with strong sense of urgencyAbility to operate in “hyper-growth environment” with moderate supervisionExperience with is preferredExperience working specifically with Partner Operations is preferredExperience working for a SaaS company is highly preferredadvanced level of English

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