Salesforce Business Data Analyst

October 16, 2022 0 Comments

What you’ll do:

Scope data and reporting initiatives to determine accurate timelines for deliverablesCollaborate with Customer Success, Analytics, Data Warehouse, and other internal stakeholders to identify opportunities for analysis on the customer experienceAcquire data from primary and secondary sources  in order to design, create, and maintain data modelsIdentify, analyze, and interpret trends or patterns in complex data setsFilter and “clean” data as necessary in order to accurately and efficiently report on program effectivenessRecommend operational improvements in order to increase efficiency and data reliabilityPartner closely with business stakeholders to ensure insights are leading to action and measuring the business impact

 

Who you are:

Bachelor’s degree (preferably in a quantitative field such as business, math, statistics or computer science) or equivalent experience2+ years developing Salesforce reports in a business settingResults driven, and take appropriate steps to achieve goals while taking ownership of situations as neededStrong communication skills with an ability to talk both to the technical teams responsible for the data and comfortable explaining data and conclusions to non-technical teamsExcellent organizational skills, strong attention to detail and ability to effectively manage projects supporting multiple business partnersTechnical expertise regarding data models, database design development, data mining and segmentation techniquesKnowledge of statistics and experience using statistical packages for analyzing datasetsAnalytical mindset with a talent for collecting, visualizing, and communicating dataExperience with Salesforce reporting tools, SQL, and data modeling is requiredExperience with Snowflake, Tableau, Looker, and automation tools (i.e. Zapier) is preferred

 

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